Cancel your order

Need to cancel a recent purchase? You can cancel an eligible order within 30 minutes of placing it, before it has been fulfilled.

Open your order

Sign in to view your orders →

Use the same email address you used at checkout, then select the order you want to cancel. You can also open your order confirmation email and choose View your order.

Confirm your cancellation

  1. On your order page, select Cancel order.
  2. Choose a cancellation reason.
  3. Review your choice and select Confirm cancel.

Opening this page or viewing your order does not cancel it. You must confirm the cancellation.

Don’t see the cancel option?

The cancellation window may have ended, or your order may no longer be eligible. Contact our team if you need help accessing your order.